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Throwing a book of rules at a terrible programmer just creates a terrible programmer with a bruise on their head where the book bounced off.
                                    -- Jeff Atwood
Tell me and I forget. Teach me and I remember. Involve me and I learn.
                                    -- Benjamin Franklin
If somebody comes up to you and says something like, "How do I make this pony fly to the moon?", the question you need to ask is, "What problem are you trying to solve?" You'll find out that they really need to collect gray rocks. Why they thought they had to fly to the moon, and use a pony to do it, only they know. People do get confused like this.
                                    -- Max Kanat-Alexander
If I'd asked people what they wanted, they would have asked for a better horse.
                                    -- Henry Ford
I don't care if it works on your machine! We are not shipping your machine!
                                    -- Vidiu Platon
I'm beginning to wonder if the sum total pain caused by the box-and-arrow crowd has outweighed the occasional usefulness of UML.
                                    -- Carson Gross
You do not have to spend a lot of time and effort on those who strongly resist change. You only have to help and protect those who want to change, so that they are able to succeed. Put another way, your job is not to plant the entire forest, row by row -- it is to plant clumps of seedlings in hospitable places and to nurture them. As they mature, these trees will spread their seeds, and the forest will eventually cover the fertile land. The rocks, will, of course, remain barren regardless. ... once you have figured out who cannot be converted, you should not waste more time trying to persuade them.
         -- David Hutton, The Change Agents' Handbook
... no institution can put all its energies into pursuing its mission; it must expend considerable effort on maintaining discipline and structure, simply to keep itself viable. Self-preservation of the institution becomes job number one, while its stated goal is relegated to number two or lower, no matter what the mission statement says. The problems inherent in managing these transaction costs are one of the basic constraints shaping institutions of all kinds.
         -- Clay Shirky, Here Comes Everybody
A nation ... consists of its laws. A nation does not consist of its situation at a given time. If an individual's morals are situational, then that individual is without morals. If a nation's laws are situational, that nation has no laws, and soon isn't a nation ... Are you really so scared of terrorists that you'll dismantle the structures that made America what it is? ... If you are, you let the terrorist win. Because that is exactly, specifically, his goal, his only goal: to frighten you into surrendering the rule of law ... He uses terrifying threats to induce you to degrade your own society.
                           -- William Gibson, Spook Country
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